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Wednesday, October 27, 2010

SMS Alert!

Glow 1.0 and Glow 2.0 have been taking over the market lately. From personal sources, including myself, a lot people have started to initiate their port-in process to Warid. And why shouldn't they? Especially the youth who would kill to get a package that offers upto 10 Glow Gang members to whom you could make calls for as low as 45 paisa per 30 seconds! And not just that you have upto 1000 SMS to any network for Rs. 7.99 valid for an entire week! Compared to that, there is probably no other network that is providing the customer with as much choice specially for SMS bundles. Jazz on the other hand provides 500 SMS that are valid for two days. Practically speaking, it is quite unlike;y for an average txter to send more than 200-300 txts in two days. So the remaining 200-300 SMS end up getting wasted. As for ZONG SMS bundles, there's one that charges Rs. 10 for 1000 SMS a week but then compared to GLOW, one has the disadvantage of not having as cheap call rates coupled with the SMS bundle offer. Same goes for djuice txt message packages. The call rates offered are not as appealing as those offered by GLOW.
To sum up, I think only if Warid improves its MNP services, it can cash on an increasing number of potential customers. Warid MNP services are less than satisfactory with delayed SIMs delivery, rejection rate, non-operating SIMS as well as delayed customer service response. This one improvement can create a world of opprtunity for Warid GLOW- unlike any other!